When can I check into the hotel?
You can check-in from 3 p.m. If you arrive earlier, you can store your luggage in the hotel’s luggage area until you can move into your room. If the room is cleaned and ready for occupancy before 3 p.m., you can move into it earlier. Please contact the Fitger’s Inn for more information.
Early check-in from 10 a.m. costs $ 15 and can be used subject to availability. If you have booked directly through our website (fitgers.com) and the room is available upon arrival, early check-in is free of charge.
When do I have to check out of the hotel?
On the day of your departure, you can use your room until 12:00 p.m. If you wish to check-out after 12.00 p.m., please contact the reception. Please note that there is a charge for late check-out after 12:00 p.m.
Late check-out is possible until 4 p.m., subject to availability, and the fee is $ 25.00 or $ 10.00 per hour in Duluth.
Don’t want to wait in line to check-out? Then we have the right solution for you. With our self-service option, you can now check-out quickly and easily online.
What are the advantages of online check-out?
It’s quick and easy. There is no queue. You decide when you check-out and can, for example, settle your bill the evening before. You will receive your invoice by email.
Can anyone check-out online?
We’ll send an invitation to everyone who provides their mobile phone number and/or email address at check-in. Currently, we only offer this self-service option to guests paying for their stay with a debit or credit card. To take advantage of this offer, you need a smartphone, tablet or computer.
How does check-out work?
The day before your departure (at the earliest at 5 p.m.) you will receive a text message and/or e-mail with a link to the online check-out. There you can check your bill, add minibar purchases to the bill, update your address and pay for your stay. Then all you have to do is make the payment and indicate when you want to check-out. On the day of your departure, you will receive your payment receipt as a PDF file by email. Scandic Friends members can save their card details in their profile for even faster check-outs in the future.
What debit/credit cards are accepted?
Payment is possible with the same cards accepted at reception: Visa, Mastercard, American Express, Diners, etc.
Why can’t I use my debit/credit card?
Make sure not to use any special characters in the name and card number fields, e.g., (.) (,) (-) (/) (:).
How/when will I receive my payment receipt?
You will receive your payment receipt as a PDF file by e-mail no later than 12:00 p.m. on the day of your departure. If you decide to check -out before 12pm, e.g., at 8.00 a.m., you will receive your payment receipt immediately after 8.00 a.m. by e-mail. If you do not receive your payment receipt by email after check-out, please contact the hotel.
What should I do if I haven’t received my payment receipt by email?
If you have not received the proof of payment for your stay via email, please contact the hotel via email or phone. The hotel’s contact information can be found on the hotel’s website.
Where should I leave my room key?
You can leave your room key at reception or drop it in the designated key box next to reception.
Can I check-out online at all Duluth hotels?
Most of our hotels offer the possibility to check-out online.