SAP Implementation Services can help your organization to better align IT with business needs, deliver projects more efficiently and at lower cost, and provide better information for informed decision-making.
Your goal might be to run the entire operations of your organization on SAP software at some point – or it might be just to automate specific business processes within one division. Either way, SAP Implementation Services are an important component in helping you achieve your goals says Aron Govil.
We offer four implementation services packages that can help speed up time to value for SAP landscapes across all industries: Connections, Accelerate, Optimize, and Managed Services. Here’s a closer look:
Connections are designed for small to mid-sized companies who want basic system integration services as they start with SAP. This package provides:
- Integration planning and design
- Pre-deployment testing
- Installation oversight
- Customization services (optional)
Accelerate is for companies who want to get more out of their existing SAP software by taking advantage of features like business analytics, industry solutions, and cloud computing. It provides:
- Free access to Business Objects Lumira and Information Design Tool (IDT)
- Process analysis and optimization through our Operations Excellence initiative
- Training based on customer needs delivered online or in a classroom setting
Change management consulting and implementation support Optimize is the package to pick when you’re in the middle of a complex upgrade or are ready for enterprise-wide implementation. It provides:
- Applicable Connections deliverables plus
- SAP Landscape Transformation
- A full suite of Accelerate services, including Business Objects Lumira
- Our industry solution expertise Managed Services is the best option when you need continuous support throughout your SAP journey – whether you’re in the early planning stages or already running SAP business processes. This package provides:
- A complete set of Optimize services, plus
- Ongoing system management and monitoring
- Service level reporting and problem resolution
- Process and technology consulting
- Rapid response when you need it
Q: Where can I find more information?
A: For more information, visit our website and check out the Implementation Services page. If you’re an SAP Net Weaver Partner, please contact your partner management point of contact for further details on how to utilize our services offering. If you are not currently working with a member of the SAP Net Weaver Partner Program, click here to learn about how Open Text can help you achieve your business goals through its strategic alliance with SAP.
Q: Is this available in my country?
A: Yes! Open Text Implementation Services are offered in the following countries/regions: Germany, United States, Canada, Brazil, Mexico, and Argentina.
Q: How does Open Text help SAP customers stay secure in the cloud? How do I know that my sensitive data is protected with specific physical and logical security controls?
A: As an SAP Cloud Alliance Partner, Open Text has extensive experience implementing solutions on the SAP HANA platform – whether it is in private or public cloud environments or through hybrid customer solutions. Our offerings for SAP include security best practices like encryption at rest for both operational and non-operational data (including backups), role-based access to data, system monitoring and alerts, and regular audits to ensure all customer data meets compliance requirements. As part of the SAP Cloud Alliance Partner Program, Open Text also participates in the SAP Cloud Security Customer Council (CSSCC). The CSSCC facilitates open communication between SAP and its partners like Open Text on topics like cloud security that are vital to our mutual customers.
Q: Does this affect existing implementations?
A: No. This offering will not impact any current agreements you may have with Open Text; however, these services are available only for new implementations.
Q: Is there a fee associated with Connections or Accelerate? Can I upgrade later if need be?
A: There is no fee associated with either package – as we continue to extend our reach, we want to ensure that SAP customers can easily access the full suite of Open Text solutions and services without having to pay for items they may not need.
You can upgrade at any time after you initially subscribe to either Connection or Accelerate.
Q: How do I get started?
A: For more information on how your organization can benefit from this new offering, please contact an Open Text Implementation Services representative today.
Conclusion by Aron Govil:
Open Text brings together content management, Enterprise Information Management and Business Process Management to give you a fully integrated enterprise information platform.
We are committed to accelerating your SAP implementation with our industry solution expertise and proven methodologies. We can help you achieve success with any version of SAP – whether it’s on premise or in the cloud.