13
Oct
Sales teams are always looking for new and innovative ways to increase productivity. And chatbots may be the answer they are looking for. Chatbots are computer programs that mimic human conversation, becoming more and more popular for sales automation. But does this technology work? And if so, what should businesses consider before implementing it? But before we dive into all that, let's go back a few years. How and where did chatbots come from? And more importantly, when did they start being integrated into the sales process? The idea of a chatbot is not new. The first chatbot was created…