Upgrading your clinic management software can seem like an overwhelming amount of work, not to mention the cost. However, the reality is that using out of date clinic management software can affect every aspect of your practice, from your patients to your support staff and practitioners.
With recent advancements in technology and changing patient expectations, using out of date software could be holding your business back, creating more work and costing you money rather than saving it. But how do you know when it’s time to change your software and try something new? Here are four signs you may need to start thinking seriously about upgrading.
Your practice is not running as efficiently as it could be.
Clinic management software is supposed to save you time and help you run your practice. However, if it doesn’t work the way it should, it can slow you down and waste time. This can lead to frustration for everyone. If you find your staff complaining about how long things take, or you’re constantly dealing with bugs and glitches in your system, it might be time for a change.
You’re paying more than you’d like for your IT
Maintaining and upgrading your software and server can add up over time. Newer cloud-based software comes with minimal additional IT costs as it is usually maintained and upgraded by the provider. There’s also no need to purchase or maintain your own server with a cloud platform as this is all taken care of for you.
More and more practices are switching to cloud-based clinical software to reduce their IT costs. When you move to the cloud, all you need is a computer and an internet connection so there’s significantly less investment in IT infrastructure.
You’re concerned about data security
Cyber security is a growing concern, especially for the healthcare industry. If your practice falls victim to a cyber security incident, your reputation can be damaged and you may even be fined if it’s determined that the breach is a result of any non-compliance with data protection laws.
Because cyber threats are constantly evolving, it’s important to stay on top of your security. Some clinical software platforms come with security built-in, but if yours doesn’t. You’ll need to hire a third-party IT provider to manage your security for you. If you are looking for the highest possible level of security, you may want to consider upgrading to a cloud-based software platform.
You want to keep up with changing patient expectations
Since COVID, we’ve seen a lot of changes in the way patients interact with healthcare practitioners. It includes an increase in remote and telehealth services, and more options. To get results and manage their own health needs outside of traditional clinic hours.
Unfortunately, many clinic management software platforms have not kept up with these changing expectations. If your patients are getting frustrated because they can’t book appointments online, or don’t have access to telehealth services. You may risk losing them to a provider who can. Fortunately, there are plenty of newer clinical software. It providers that can help your practice keep up with the latest technology and make sure your patients. If you have access to all the latest features and functionality.
Your clinic management software is an integral part of your practice and it’s important to make sure it’s working for you, not against you. Upgrading might involve some upfront investment and time, but it’s likely to pay off over the long term.
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